CANCELLATION/REFUND POLICY
The default position of Clarkson SC is that there are NO REFUNDS. This is to secure the long-term financial stability of the club. A registration is a commitment to the program/team, and with these commitments Clarkson SC commits to expenditures for the program/team. These expenditures are not recoverable to the club even if a player withdraws.
If a program or competitive team is cancelled by Clarkson SC a refund will be issued.
On a case-by-case basis, refunds will be considered for extenuating circumstances only. Refunds/credits will not be considered after the program start date or 14 days prior to the start date. Examples of extenuating circumstances are an injury/illness (a legitimate doctor's note as to why is required) or a move outside of our Peel Halton District that is more than 50km from our club. They will be subject to an admin fee and prorate if applicable. Proof is required for extenuating circumstances. Email requests are not accepted, it must be submitted through the following link and the processing time is 4-6 weeks:
https://form.jotform.com/243384594519064
Cancellations due to facility closures/and or severe weather do not qualify for a refund.
Submitting a friend "request" is not a guarantee that it will be accommodated and no refunds will be given if a friend request can not be honoured.
House League Divisions/Format/Game Day/Game Time are subject to change based on registrations, restrictions and field availabilty and therefore do not qualify for a refund.
Teams/Players/Parents that are suspended or expelled from Clarkson SC and/or Ontario Soccer for violation of discipline policies or code of conduct do not qualify for a refund.
Competitive players wishing to be released will need to ensure any balance owing is paid in full before a release will be issued.
Any disagreements with a coach, team, the club or team tier placement, do not qualify for a refund.
Credits, if granted them are not refundable. However you can transfer them to another player.
